If you lose the Google Authentication and want to unbind the Google Authentication function
please send an email from your bind email address subject as “Unbind Google Authentication” to below email address and keep on with the following operations:support@topbtc.one

1. Provide us the login user name.(usually is the email address or the mobile phone number)

2. Provide us the name you registered with on our exchange.(usually the name on the passport)

3. Provide us the identification number you registered with on our exchange.

Please do not send email repeatedly, we will dispose it for you within three workdays after receiving your email.